Duplicate Account
In Progress
Hi,
My academic institution has a classroom license. Before I was added to that account, I have already installed the application on my laptop. I now have two accounts under my email address. You have suspended the default account and now I can't access the university account.
Can you please delete the account under my name so that I can access the university account?
Thanks,
Hi there,
Contact us here and you'll hear back soon.
Best,
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