Duplicate Account

C Groenewald shared this problem 5 months ago

Known

Hi,

My academic institution has a classroom license. Before I was added to that account, I have already installed the application on my laptop. I now have two accounts under my email address. You have suspended the default account and now I can't access the university account.

Can you please delete the account under my name so that I can access the university account?

Thanks,

The same problem

Comments (1)

Sonia Durán ● 5 months ago

Hi there,

Contact jim.sales@justinmind.com and they can help you sort this out.

Best,

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