drop down select list is not displaying any contents

Katie Lowndes shared this problem 9 months ago
Solved

When I invite users to review a prototype, the prototype that they are provided gives a thin blue line instead of a list of options that are available.

It works find in simulate mode but not when users are trying the link.

Comments (5)

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Having updated JIM this now does not show in simulate mode.

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Hi Katie,

Thanks for reporting this. If possible, can you attach the .vp file here? You can upload it to a file sharing service like Dropbox and attach the link. This will help us investigate and resolve the issue.

Best,

Danielle

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Hi Danielle


Sorry for the delay I had to edit the template as I had used real data.


I have attached the file and you will note that this issue is on "frsManagement3" within panel 27 along with other locations.


https://www.dropbox.com/s/ks98jsia5vbp0a0/NRApplicationfrsTest.vp?dl=0


Thanks Katie

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I have done some messing around with this and it appears to relate to the fact that they are in panels and the layout is "vertical".


If I change the layout of the panel to freeform it fixes the problem however, doesn't work for my prototype.


Any thoughts?

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Hi Katie,

Today we released version 8.4, which fixes this issue. To receive this update, open Justinmind, then go to Help > Check for updates.


Best,

Danielle