Upvote 1

Does not work

Known Rebelona 3 years ago

it doesn't open, JIM logo pop up then nothing happens after that. Tried re-installing and disabling Windows Firewall but no luck.

Windows 10

Replies (3)

Could you please attach your log files by following this path so then we may take a look at them?

You can find them by following this file path:

On Mac: [folder of the user]/justinmind/version/logs.log

On PC: (C://users/youruser/Justinmind[version]/logs.log)

There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.

Also, please send us these additional log files:

Windows: [Installation_folder_path]/app/configuration/

Mac: /Applications/Justinmind.app/Contents/Java/configuration/


The solution to this problem is to edit ‘Justinmind.cfg’ file. You can find it in:

Windows: [Installation_folder_path]/app/

Mac: /Applications/Justinmind.app/Contents/Java/

Open the file and add the following lines right under “-Dprism.vsync=false”:



Save the file and lauch the app again.

Leave a Comment
Attach a file