Download Free

All-in-one prototyping tool
Prototyping tool

Design hi-fi prototypes for web & mobile apps
Remote Collaboration

Share and get feedback
Enterprise

UX platform for all your teams

Free tools
Free wireframing tool

Unlimited projects and users
UI Kits

Web, iOS, Android and more

Help center
Help Center

Training and User guides
Customer stories

See how other teams use Justinmind
Blog

Learn how to master UX and UI design

Product
- Prototyping tool
  
  Design hi-fi prototypes for web & mobile apps
- Remote Collaboration
  
  Share and get feedback
- Enterprise
  
  UX platform for all your teams
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
Pricing

New Topic

Community Support Topic Problem Other

Communication with the server failed

Andrew Hackman shared this problem 4 years ago

Solved

I receive the error message "Communication with the server failed" when I try to add comments to a prototype online. This has persisted after a full system shut down and restart and across both Firefox and Chrome browsers.

The same problem

Comments (4)

Danielle Schneider ● 4 years ago

Hi Andrew,

Thank you for reporting this. Is the comment you're trying to add for a data list or data grid? This can sometimes cause this error to appear. As a workaround, try adding the comment to another widget on the screen.

Best,

Danielle

Reply URL

Ishan Vaidya4 ● 6 months ago

I receive the error message "Communication with the server failed" when I try to add comments to a prototype online.

https://www.justinmind.com/usernote/token.action?token=J7S7GB

Reply URL

Danielle Schneider ● 6 months ago

Thank you for telling us about this! We've got our server team working on this - we believe it's related to the latest update of Chrome. I'll keep you updated on our progress on this issue.

URL

Danielle Schneider ● 6 months ago

We've fixed the error for newly published prototypes, and will have it fixed for all currently published prototypes in the next few days. If the owner of the prototype republishes/reshares the prototype to their online account, you should be able to add comments to it now.

URL