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Community Support Topic Problem Subscriptions & Licenses

Changing subscription type

Ginnylynn shared this problem 14 months ago

Solved

I purchased a monthly professional subscription with annual payment for 5 users. I'd like to change it to monthly payment and also remove 2-3 users from the subscription. But I can't find where to change my subscription type. Also, would I get refund for that?

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Comments (1)

1

Danielle Schneider ● 14 months ago

You can contact our licensing team here and they can help you with this.

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