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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Subscriptions & Licenses

Can't renew prototyper key

Mathieu CROUZET shared this problem 4 years ago

Solved

Hello, i have a 2 prototyper users key valid until apr 24, 2016. I have entered the key at first start of the prototyper, everything seems to be going well and i'm asked to restart the program.

But at the second start, i get a message "Your maintenance period has expired" and a link "Renew my maintenance period" that bring me to a web page "Renew your key" but when i submit my key i get a message "This prototyper key can't be renewed this way, The prototyper key you are trying to renew (xxxxxx) is from a subscription. So, it will be renewed automatically."

Can you help me ?

The same problem

Comments (1)

Danielle Schneider ● 4 years ago

Hi there,

Best,

Danielle

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