Can't renew prototyper key
Solved
Hello, i have a 2 prototyper users key valid until apr 24, 2016. I have entered the key at first start of the prototyper, everything seems to be going well and i'm asked to restart the program.
But at the second start, i get a message "Your maintenance period has expired" and a link "Renew my maintenance period" that bring me to a web page "Renew your key" but when i submit my key i get a message "This prototyper key can't be renewed this way, The prototyper key you are trying to renew (xxxxxx) is from a subscription. So, it will be renewed automatically."
Can you help me ?
The same problem
Hi there,
Contact us with this info and your license key and we can help you resolve this.
Best,
Danielle
Hi there,
Contact us with this info and your license key and we can help you resolve this.
Best,
Danielle
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