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Upvote 1

Can't publish a prototype...

In Progress Rotem Peled 6 years ago

I've been trying for 3 days several times to publish. After I skip the invasion this what happens (picture)

Replies (2)
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Dear Rotem,


For further investigation, we will need your prototype to test your issue and see what might be happening. You can attach the vp file here in .rar extension.


Best,


Sonia Durán

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I created a new comment instead of reply sorry. Please look at the comment.

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But is it going to be visible for everyone? (the vp) will other be able to download/see it?

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Hi Rotem,

Yes. If you attach your .vp file here, other users will be able to see it.

If you are the owner of a Justinmind paid account you will be able to send us your prototype through our customer support portal.

Best,

Sonia Durán

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I have a paid account. How so I sign in? It dosn't let me sign in with my paid account or create a new support account?

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Dear Rotem,

If you're the account owner, you should have received an email pointing you to specify your credentials. If you didn't receive that email, let me know, and I can resend it.

Best,

Sonia Durán

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thanks

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