can't move key from old computer

Krachao CPE shared this problem 21 months ago

Solved

I need to change computer to use justinmind but I can't sign out from old computer because it can not be used.

I open justinmind and fill in key but i can't open justinmind.

The same problem

Comments (5)

Sonia Durán ● 21 months ago

Dear Krachao,

Your account has been reset. You should be able to log in again.

Best,

Sonia Durán

Reply URL

Krachao CPE ● 21 months ago

Dear Sonia Durán,

Thank you for your help. I can to register but can't to use program. It show popup for renew key and I click close, program is closed. 2c92928c7cffc9638743a20e419f78d3

Reply URL

Sonia Durán ● 20 months ago

Dear Krachao

Which email account are you using to login at prototyper?

Best,

Sonia Durán

Reply URL

Krachao CPE ● 20 months ago

p.soniya@interset.co.th

Reply URL

Sonia Durán ● 20 months ago

Dear Krachao,

Licenses include minor and major version updates for 1 year. After, if you want to get new versions after the first year, the maintenance needs to be renewed each year for 99$ per named user in your account settings page.

In this case, your maintenance expired 21th September 2016 so If you don't want to purchase those updates, you'll need to download a previous version of Justinmind. You'll be able to use version 7.4.0 without paying for maintenance. Contact us for a download link of that version.

Best,

Sonia Durán

Reply URL