Upvote 3

Can't copy paste anything

Solved Danielvanderpluijm2011 3 years ago

I'm not able to copy paste any objects ( in general use CTR +c) since the last update. It says unexpected error. How can I get the old version?

Replies (4)
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1

Hello,

Thank you for reaching out. Could you please attach your log files so we may take a look?

You can find them by following this file path:


On Mac: [folder of the user]/justinmind/version/logs.log


On PC: (C://users/youruser/Justinmind[version]/logs.log)


There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.


Thank you kindly,

-Chloe

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2

As I'm facing the same issue (Do you test your stuff? - It's the copy function!) could you please give us an old version?? I can't work with the tool right now.

Even the logs.log.1 could not uploaded without renaminng.

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1

I've to add that I could also not create any event and getting an unexpected Error too.

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1

I deleted the current version and installed everything from scratch. It works now.

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1

Hello,

Did you uninstall the current version and reinstall it?

Thank you kindly,

-Chloe

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1

Hi, yes I uninstalled the latest update (a day before) without deleting my own data.

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1

Hello,

Thank you for this information. Which version of Justinmind are you now currently using?

Thank you kindly,

-Chloe

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1

Hi, current version number is 9.1.12

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