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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Subscriptions & Licenses

Can't access the Customer Support Portal

Acoran Viera shared this problem 15 months ago

In Progress

Hi:

I have a profesional license of Justinmind (monthly payment) but apparently I can't get access to the Customer Support Portal. I am the owner of the license. 8e14e6be523c31badea192a4a47226e0

I haven't received any email yet.

Thank you for your attention,

Acorán

The same problem

Comments (3)

Danielle Schneider ● 15 months ago

I've just added you to the portal, you should receive an email now.

Reply URL

Paul ● 14 months ago

I have exactly the same problem. Please help urgently

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Danielle Schneider ● 14 months ago

You should have access to the portal. Is there an issue with logging in?

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