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Product
- Prototyping tool
  
  Design hi-fi prototypes for web & mobile apps
- Remote Collaboration
  
  Share and get feedback
- Enterprise
  
  UX platform for all your teams
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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New Topic

Community Support Topic Problem Subscriptions & Licenses

Can't access the Customer Support Portal

Acoran Viera shared this problem 18 months ago

In Progress

Hi:

I have a profesional license of Justinmind (monthly payment) but apparently I can't get access to the Customer Support Portal. I am the owner of the license. 8e14e6be523c31badea192a4a47226e0

I haven't received any email yet.

Thank you for your attention,

Acorán

The same problem

Comments (3)

Danielle Schneider ● 18 months ago

I've just added you to the portal, you should receive an email now.

Reply URL

Paul ● 17 months ago

I have exactly the same problem. Please help urgently

Reply URL

Danielle Schneider ● 17 months ago

You should have access to the portal. Is there an issue with logging in?

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