Cannot share prototype

Ofirryos60 shared this problem 2 years ago
In Progress

I bought the software and after a very long job I can not share a prototype. When I go to Teamwork > Share prototype, I get an error that says "The prototype has not a valid format". I'm not sure what that means.

I will be happy for urgent help, I have a few more hours of presentation.

Replies (1)


Very sorry about this! Can you attach your log files here? You can find them by going to

On Mac: [folder of the user]/justinmind/version/logs.log

On PC: (C://users/youruser/Justinmind[version]/logs.log)

There may also be a file called logs.log.1 in that folder. If there is, please attach that as well.

You can compress the logs to .zip format to attach them here.

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