Cannot open HTML file after update new version

Jsandy6498 shared this problem 9 months ago
Known

I updated my Justinmind to the latest version to see if it can open HTML file. However, it does not open html file and I cannot COMPILE them as well.


Can you please fix this soon? I'm working on my final thesis tomorrow

Comments (1)

photo
1

Given the info you provided in the message in the other topic you created, we think that the installation may be corrupted. After reinstalling from a fresh download, can you try opening and exporting HTML files again? Please let me know if there's still an error occurring, and if so, if would be very helpful if you could attach your log files here - they would greatly assist in identifying the issue. You can find your log files by following this file path:

On PC: C://users/youruser/Justinmind[version]/logs.log

On Mac [folder of the user]/justinmind/version/logs.log

If there's a logs.log.1 listed there, please attach it as well.