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- Prototyping tool
  
  Design hi-fi prototypes for web & mobile apps
- Remote Collaboration
  
  Share and get feedback
- Enterprise
  
  UX platform for all your teams
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Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
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- Help Center
  
  Training and User guides
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Events, Animations, Effects

Buttons and gestures not working on view on devices

Adamstemii shared this problem 23 months ago

In Progress

Good evening. After publishing my app using the view on device tab. The buttons and gestures are not working

The same problem

Comments (5)

Danielle Schneider ● 23 months ago

Thanks for letting us know about this.

What kind of phone were you using to simulate?

Does this happen for other prototypes or just one in particular?

Reply URL

Adamstemii ● 23 months ago

That's my first prototype and am using a Gionee M2

URL

Danielle Schneider ● 23 months ago

Do the buttons and gestures work correctly when simulating on your computer?

URL

Adamstemii ● 23 months ago

Yes they do

URL

Danielle Schneider ● 23 months ago

Thanks for the info. Unfortunately we don't have that type of phone available to test on here, so we aren't able to narrow down the issue more. We suggest updating to the latest OS of your phone if possible, or using a different device. Apologies for any inconvenience.

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