Upvote 1

Auto renew subscription

Answered Koaycn97 3 years ago

Dear Justinmind,

I purchase 1 month license and did not notice it was a subscription.

Until today it was auto renew and I was charged license fee I just realized.

Can I cancel the subscription and the fee will refund to my account?

*I already done my project and no open Justinmind within this 1 month period. The new subscription also won't be use.

Replies (1)


Our licensing department at jim.sales@justinmind.com would be really glad to help you with this situation. Please send them an email describing your case and they'll come back to you as soon as possible.

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