An error has occured. See the log file C:\Users\(username)\Justinmind\7.9.2\.metadata\.log

Yun A Choi shared this problem 1 year ago
In Progress

I got an error when I tried to open the application.


The error states


An error has occured. See the log file C:\Users\(username)\Justinmind\7.9.2\.metadata\.log

Best Answer
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If you encounter an error in Justinmind, please attach your log files. This will help us diagnose the issue.

You can find the logs by going to:

On PC: C://users/youruser/Justinmind[version]/logs.log

On Mac: [folder of the user]/justinmind/version/logs.log

Comments (2)

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1

Dear Yun,


We're sorry to hear you're encountering this issue. May I ask if you could attach (in .rar extension) your log files so we can analyse them? You can find the logs by going to:On PC: C://users/youruser/Justinmind[version]/logs.log On Mac: [folder of the user]/justinmind/version/logs.log


Best,


Sonia Durán

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1

If you encounter an error in Justinmind, please attach your log files. This will help us diagnose the issue.

You can find the logs by going to:

On PC: C://users/youruser/Justinmind[version]/logs.log

On Mac: [folder of the user]/justinmind/version/logs.log