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restart and sign in to validate your Justinmind account

Known Sheinxnaoli 6 months ago

After I updated to 9.6.0, I keep getting this message: "Restart and sign in to validate your Justinmind account." When I restart it, forces me to restart again. It usually happens a minute after starting the application. It's frustrating because I can't get anything done this way. I have tried logging out and signing back in, but the problem persists. I have attached a screenshot of the popup I get.

Thank you for your time.

Replies (4)
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Hello, sorry for the inconvenience, could you please send us the log: you can find them by following this file path:

On Mac: [folder of the user]/justinmind/version/logs.log

On PC: (C://users/youruser/Justinmind[version]/logs.log)

There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.

Thanks.

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Thanks for your response. I attached the requested files.

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Thank you, we will get back to you soon.

Regards.

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Hello, the problem has been located and in next week's update it will be fixed.

Thanks.

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