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Embed Custom Font Error - doesn't display even when installed

Known Tracy Reith 2 years ago

Hello, I am using a custom Corporate font in my prototype. It is installed on my system. When I publish my prototype, JiM correctly identifies it as a custom font that needs to be embedded.

When I attempt to embed the custom Corporate font by selecting TrueType fonts, which have been provided to me, I get an error message that file selected doesn't contain any of the listed fonts. My system is Windows based, so I'm guessing that I may have OpenType installed on my system.

When the prototype is rendered and viewed in a browser, the fonts are rendered as Arial, even though I have the custom Corporate font installed.

The application I am modeling is strictly an internal application and will be used exclusively on systems that have the Corporate font installed.

Replies (2)

Hello, I'm sorry for the inconvenience, could you send us the .ttf of the font, so that we can test it?




Please see attached .zip of .ttfs

Thank you

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