Requesting to logout from all the devices

Sonia Durán ●

Hi,

Every named user, with both a desktop and a secondary laptop/home computer, can legally install and use Justinmind on both computers. Each license includes two activations that you will be able to use in two different computers.

http://www.justinmind.com/buy-faqs

For further inquiries about your license please contact us through our Customer Support Portal and we will be glad to help you resolve the matter.

Best,

Sonia Durán

Sebastiansaavedra 1998 ●

Hi!

Please, can you reset my activations for

...?

Thanks!

Danielle Schneider ●

Apologies for any confusion - the '...' in most of these comments were us manually removing the email addresses that people have listed after they comment. You'll need to comment with the email address you'd like us to reset first.

Sebastian Ortega ●

Dear, I have the same problem, can you help me by restarting all my records? It appears that I have two computers, but it is not

12 ●

Hi. I also need a reset on my account. I have the same issue. Can you please reset it? Thanks.

Chloe Tomlinson ●

Hello,

I have reset your activations so now you should be able to use Justinmind on 2 computers.

Thank you kindly,

-Chloe

Eka Hadi ●

Hi,

I also need a reset on my account. I have the same issue. Can you please reset it? Thanks.

Chloe Tomlinson ●

Hello,

I have reset your activations so now you should be able to use Justinmind on 2 computers.

Thank you kindly,

-Chloe

Anne-Laurie ●

Hello please reset my account, I have changed computers and can't sign in to the app on my new computer.

Chloe Tomlinson ●

Hello,

I have reset your activations so now you should be able to use Justinmind on 2 computers.

Thank you kindly,

-Chloe

Paguiliganjohnsary ●

Hi,

I also need a reset on my account. I have the same issue. Can you please reset it? Thanks.

Abeeraldayel ●

Hi, I also need a reset on my account. I have the same issue. Can you please reset it? as I need to access my account immediately. Thanks.

Chloe Tomlinson ●

Hello,

Your activations have been reset. You can use Justinmind on 0/2 computers now.

Jack Bellis ●

I debated posting this only in the paywalled support area but after seeing that the last post was as recent as 5 days ago I decided otherwise.

This thread is an embarrassment to the Justinmind company. You can't make your techsupport use a community thread to perform account maintenance... especially for something that should be a user function, which it is in other products.

I am a more-than-loyal paying customer, I am a vigorous proponent of the product constantly trying to tell my Ax...-using coworkers that they waste time every day using that product. But when Jim forces me to waste time I must say so.

Jim, like all companies, has a right to make an extremely-hard-to-find token that prevents theft. But many of these lockouts, I suspect, are, like mine, from computer upgrades and replacements. I am converting to Mac. I have a Jim file that has a failure on my Mac. So I try to look at my old PC instance [I kept the machine for exactly this reason] to see the difference... and like all of you I hit the "max logins maze." (Allow 1-12 lost work hours to go through the maze.) But since I've been fighting with 1's and 0's since 1985, I've done the dance 30(?) times? I had to go back to my old Mac and log out there. I was lucky I still had that one too. Then I found out that my PC wouldn't even load the file in question (so I can't say for 100% certainty that the max logins was my exact problem).

Bottom line, Bellis's Law (1997): For every computer problem, even many hardware problems, there is a simple solution to the user interface..." In this case it's a function to kill one or all old sessions. I looked for it in preferences, help, and Usernote but couldn't find it. If you want to charge 1980's-boxed-executable prices, with annual support, and have an audience that uses it in mission-critical fashion, albeit within their narrow role, then act accordingly. And please don't give me any weasel worded, formulaic response. I'd use Microsoft's product if I wanted that. Just add it.

I debated posting this only in the paywalled support area but after seeing that the last post was as recent as 5 days ago I decided otherwise.

This thread is an embarrassment to the Justinmind company. You can't make your techsupport use a community thread to perform account maintenance... especially for something that should be a user function, which it is in other products.

I am a more-than-loyal paying customer, I am a vigorous proponent of the product constantly trying to tell my Ax...-using coworkers that they waste time every day using that product. But when Jim forces me to waste time I must say so.

Jim, like all companies, has a right to make an extremely-hard-to-find token that prevents theft. But many of these lockouts, I suspect, are, like mine, from computer upgrades and replacements. I am converting to Mac. I have a Jim file that has a failure on my Mac. So I try to look at my old PC instance [I kept the machine for exactly this reason] to see the difference... and like all of you I hit the "max logins maze." (Allow 1-12 lost work hours to go through the maze.) But since I've been fighting with 1's and 0's since 1985, I've done the dance 30(?) times? I had to go back to my old Mac and log out there. I was lucky I still had that one too. Then I found out that my PC wouldn't even load the file in question (so I can't say for 100% certainty that the max logins was my exact problem).

Bottom line, Bellis's Law (1997): For every computer problem, even many hardware problems, there is a simple solution to the user interface..." In this case it's a function to kill one or all old sessions. I looked for it in preferences, help, and Usernote but couldn't find it. If you want to charge 1980's-boxed-executable prices, with annual support, and have an audience that uses it in mission-critical fashion, albeit within their narrow role, then act accordingly. And please don't give me any weasel worded, formulaic response. I'd use Microsoft's product if I wanted that. Just add it.

Danielle Schneider ●

Hi Jack,

Thank you very much for your feedback.

You're right that the activation system is less than ideal, and we are aware that it's frustrating for people. We have been working to try to find a system that can secure application use for paying customers while also maintaining ease of use and efficiency. It's clear that we haven't quite gotten it right yet, so I hope that you'll stick with us as we try various approaches over time.

Best,

Danielle

Danielle Schneider ●

If you experience this problem, comment with your email address ONLY IF the email address you're using for Justinmind is different than your Justinmind.com/community email address. Otherwise, just comment that you are getting this message and we can reset your account sign ins.

Silveira ●

Please reset my activations on this email.

Chloe Tomlinson ●

Hello,

Your account activations have been reset. You can use Justinmind on 2 computers now.

Thank you kindly,

-Chloe

Claudio Mori ●

Please reset my activations for ...

Thanks in advance

Danielle Schneider ●

Done

Banco Galicia ●

Hi!

Please, can you reset my activations for

...?

Thanks!

Danielle Schneider ●

Done

ZenethCorella ●

Please reset my account.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Cristal Angel14 ●

hola pueden restablecerme la cuenta por favor ?

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Thuy-Linh ●

Can you reset my account sign-in? Email address:xxxxx

Danielle Schneider ●

Done. It should work now

Mahmoud Aoude ●

I have this issue. Can you reset my account?

My email address is ******

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Kana R1923 ●

Hai i'm also having the same problem....my email id *****

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Mohammed Shoaib Khan ●

I am not able to sign in. It shows “too many sign ins”. Can you please reset my account?

Email : *****

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Gemwellt ●

Can you reset my account also?

*****

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Emma BANTZ ●

Hello,

Can you please reset my account?

Email : *****

Thanks

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Ishan ●

Hi Danielle,

Can you please reset my account.

******Thank you.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Vd15 ●

Hello,

Im a student from Heriot Watt University and I want to work on my prototype in my home, my other accounts are logged in in our university labs.

Can you reset my account?

Email: ****

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Ibai Irastorza ●

Please reset my account.And implement this feature in your configuration page

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Toilati123vn ●

Please reset my account. I got too many sign-ins problems

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Darkerapollo55 ●

Can you reset my account?

Email is username.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Eden Jackson ●

Hello,

Please reset my activation link for email address ****

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Eden Jackson ●

Thank you, please also reset for my user *****

Danielle Schneider ●

Ok, we've reset that account as well.

Eden Jackson ●

Great! Thanks for the quick response :)

DualBytes adrian.bega@dualbytes.com ●

please reset my account for my email adresee as well

Danielle Schneider ●

We've reset your account activations.

Banco Galicia ●

Hi!

Please reset my activation link for email address ****

Thanks!

Danielle Schneider ●

Done. Please try again.

Jacek Łobocki ●

Please reset my account activations

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Jacek Łobocki ●

Thanks!

Juan Pignato ●

Hi!

Please, reset my account activations.

Thanks.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Banco Galicia ●

Hi!

Can you reset my account activations please?

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Jonas Tuepker ●

Hi!

Could you please reset my activations?

Thanks

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Miguelps ●

Hello.

I just format my windows recently and forgot to log out from the app.

Could you please reset my activations?

Thanks.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

INES ●

Hi!

Can you reset my account activations please?

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Gerardo ●

Hi

Can you reset my account activations please?

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

0901OTSoftwareSolutions ●

Hi!

Please reset my account activations for email address

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Ricardo ●

Hi!

Could you please reset my activations?

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

0901OTSoftwareSolutions ●

Hi!

Please reset my account activations for email address

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Banco Galicia ●

Hi!

Could you please reset my activations?

Thanks!

Danielle Schneider ●

We have reset your activations - but we noticed that they were just reset 2 days ago. Are you using Justinmind on more than 2 computers?

Mark Paolo Navata ●

Good day,

Could you please reset my activations?

Thanks!

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

FX Yunianto W ●

Hi!

Could you please reset my activations?

Thanks!

Files:

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Freedraw8080 ●

Please help to reset my activations.

Too many login and no idea who is using this.

Thanks.

Danielle Schneider ●

We have reset your account activations, so you can use Justinmind on 2 computers now.

Mamamiamamamiamamamia81 ●

Please reset my signins as well!