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[Paying customer] Cannot sign in suspended user

Known azhar.yatim@gmail.com 10 months ago

Hi, I am a paying customer but yet I am not able to sign in to customer support. Please help.

Replies (3)
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Hello, I'm sorry for the inconvenience, the standard plan receives support through the community.

let me know if I can help you with something else.

Greetings.

Ria.

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Which plan does it take to get through customer support?

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Hi!

You can get customer support through the community with any plan, and from the dedicated support site you can access with a professional plan.

Greetings.

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