Justinmind-logo
 
Upvote 2

Paid for account but still showing as having free account

Known Fintechfun21 2 months ago

I have been using the free version but decided to upgrade to a paid account. I did so and received a receipt; however, the account still shows as free (so no access to paid features). I've logged in and out, downloaded, etc etc. but this keeps happening. What am I doing wrong? Thank you.

Replies (2)

photo
1

Hi!

I'm sorry you are having problems, I will be sending your information to the licensing department and they will be contacting you soon. Greetings

Ria

photo
1

As additional information, know that for licensing issues you can refer here:

https://www.justinmind.com/contact

where it will be sent directly to the department.

Greetings.

Ria,

Leave a Comment
 
Attach a file