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Scenarios screens are distorted/very low rez

Solved Uri 7 years ago

The screens exported as Scenarios (screens connected by arrows) are very distorted (very low resolution) and the screens are not readable in the HTML output or in the Word Export output. this issue could affect an auditor not being able to read the screens in a scenario export. Are you aware of this ? and is there a workaround ? Is there a way to change the resolution on the exported images (other than resizing them in the Scenarios view which takes up all the space).

Replies (4)
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Hi Uri,


This issue will need to be solved by our development team. We always strive to incorporate user suggestions into future versions of JustInMind, and appreciate your feedback.

Best,


Sonia Durán

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Any update on this issue? It is almost preventing us from using Scenarios.

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Hi Uri,

Our development team is working to improve our scenarios feature, however there is no set date for the launch yet.

Sorry for any inconvenience.

Best,

Sonia Durán

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Hi, 4 years passed since the above exchanges, any update on the scenario image poor resolution?

I have some 30 screens on the scenario (maybe not optimal, but that's how I like it) and exporting the scenario via image is practically unusable for the recipient.

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Hello,

Yes you can configure the size and resolution of the resulting image with the drop down: unknown

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Thanks Chloe,

Thanks, known, but still insufficient.

The resolutions you mention are good for very small scenarios with very few screens only, not a 20-screen scenario, which comes out with an awful resolution.

Any other idea?

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Hello,

You can also type any size in that drop down which gives you a much wider range of customization.

Thank you,

-Chloe

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Hi,


I tried changing manually the resolution, but the system accepted only the values in the list you show above. No other values accepted. Which value did you enter successfully so I can replicate?

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IT seems in my case I could go up to 4x resolution manually and export. That's enough for me.

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