justinmind-logo
 
Upvote 3

Chrome extension problem

In Progress Hemant Gham 6 years ago

Despite re-installing the chrome extension as suggested I am unable to open index.html files I exported from the software. Please provide details and solution. Thanks

Replies (2)
photo
1

Hi Hemant,


Apologies for the late reply. We're looking into this and will get back to you ASAP with a resolution.


Best,

Danielle

photo
1

Hi Hemant,


Did you activate the extension and the permission checkbox in the extensions settings?


If you did and it's still not working, if possible, try testing the very same index.html in another browser in order to know if there is something wrong with the HTML files instead of the extension.


Best,

Danielle

Leave a Comment
 
Attach a file