When testing a software or a website, there are several ways of doing usability tests and recording user actions.
Having them recorded is important because:
- You’ll have better arguments to base your changes and modifications.
- You can see when/where your interface is failing.
- You can calculate and create data about these mistakes.
So, when doing an usability test using a prototype done with JustInMind, what can you use?
ClickTale is an embbeded solution. Paid, you receive a code and insert it to your page. Of course, JustInMind has the possibility of inserting snippets of HTML, so they’ll work fine together. Their web says you can record every mouse movement your users make, so you can practically make an usability test from far away.
Crazy Egg is another example. With several plans, you can track clicks on several pages, and see how users react. It’s very similar to doing Google Analytics, but with more functionalities.
Clixpy is the solution I’m about to test on my personal blog (and maybe here, after theme change). It’s free, and supposedly gives all resources ClickTale does. So, we’ll have all reactions users do on our sites.
What do you prefer?