When creating new prototype, cannot view or select device when asked.

Courtney Todd Campbell shared this problem 5 years ago
Solved

Under the "What is your prototype for", the UI doesn't load to scroll through the devices. 5d32a6731c724f19ecffb154b4628eba

Comments (3)

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What version of Prototyper are you using? Did it happen to you before?


Please uninstall/reinstall the Prototyper.

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I'm a new customer using a fresh install of 5.5.0. I've tried uninstalling/reinstalling as well as pro/free versions, all with the same results. Is there any third party software that needs to be up to date?

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Hi,


please, contact with jim.support@justinmind.com with:


the same image that you added here, but with Pro version.


best regards