Usernote server space?

Hilda Smith shared this problem 5 years ago
Solved

UserNote space only 10 mb? And I deleted all prototypes but still have 6 mb used? What is causing this? We bought 2 copies of the software...I thought we had more space than this?

Comments (6)

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The extra space is always assigned to the account with the same email address used in the purchase. Shared prototypes and shared libraries also consumes space in Usernote.

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so users who are developers do not have access to the space that the purchaser does?? And we delected all shared stuff and still 6 mb of space...confused..thanks for your help! :)

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Sure they do have access. The purchaser just need to give them access by adding them as users in the account. You can find more information here: http://www.justinmind.com/usernote/he...

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That's all been set up. I still dont get where the 6 mb is coming from. Thanks anyway :)

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Got it...didn't realize how the shared prorotypes were there when I thought we had deleted them. The local copies hold memory...Thanks for all your help!

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A pleasure ;)