UserNote Password Issues: When user logins in with correct password. The page stays on the login page.

D'Antione Copeland shared this problem 4 years ago
Solved

When attempting to login into UserNote , if I type in the wrong password, it tells me so as expected. If I type in the right password, it still doesn’t take me past the login page. All users are experiencing this issue. Please advise.


User has to reset password everytime to access UserNote.


We have recreated this issue on several workstations across numerous users.

Comments (1)

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Hi D'Antoine,


The support team told me they have contacted you and the issue is solved.


For any further assistance don't hesitate to contact us.


Best,


Marc