Usernote not opening prototype

Ali Peppard shared this problem 5 years ago
Solved

When I try opening my prototype in Usernote I keep getting the message: Page not found.This may be due to an error during the HTML export. Please verify if the ".html" file exists." Any ideas?

Comments (4)

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Could you tell me step by step what you do to open the prototype in Usernote please?

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Hi, literally just publishing to Usernote then clicking on the prototype title to open. I can see the screen for a couple of seconds then the error message displays instead.


I've tried resaving and publishing as a different prototype, taking spaces and odd characters out of the title etc, but still getting it.


Update: I've invited a reviewer and he can open it just fine...

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We've detected the error. We are fixing it right now.

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It has been fixed. You need to publish your prototype again.


Regards