URL Not Available in Usernote

Jim Luther shared this problem 7 years ago
Solved

I updated a prototype on Usernote. I sent an invite to a colleague and when he tries to view it, it tells him URL is not available. When I preview it after I upload, it looks fine. Can someone tell me how to fix this? Thanks

Comments (6)

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How does your colleague access to the prototype? By clicking on the link within the email invitation or writing some url you passed to him in another way?

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Clicking on the link he receives in the email

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Could you tell your colleague to pass you that link and try if it works for you please?

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The link works, and the comment section loads, but the actual prototype does not come up.

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Hi,


Which prototype is the one you are having problems with? HIV_Hepatitis_Prototype1.1?


If so, please, try to publish it again but do not use the "replace with a new version" option, instead publish it as if it was a new one. There is a problem with the replace option and the browser cache that we still have to patch.


Regards

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The 'replace with a new version' option is fixed now.