Unknown Error when uploading

yb shared this problem 7 years ago
Solved

Hello,


I receive an "Unknown Error" message when I try to upload (replace) a new prototype.


For what it's worth - the problem seems to be sporadic and when using chrome the filepath is listed as c:fakepathxxxyyy.vp - even though it is in a different directory / I'm on a MAC (so no C drive).


Look forward to your feedback,


Y

Comments (5)

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1

Hi,


Sorry for the inconvenience. I should be fixed now.


About the c:fakepath.... it is normal, chrome replaces the real path of your file by "c:fakepath" so javascript can't know or access it directly. It should work. It is ugly though, so we will remove that fakepath text in a future release.


Best regards,


Enrique Cano

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1

Hello all.


I'm having the same problem now, it's very hard to upload the file to the server to test.


I tried to upload from Chrome and IE but I got the same error.


Could you help me to solve it?


ac6ff15ff3c1452f3e823afd4b2de8cd

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Hi Alexandre,


We've contacted you through our customer support panel. We'll have a solution for you very soon.


Best,


Danielle

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Hi, Danielle, I see that these posts are a bit old, but I need questioner something to you, I'm trying to upload a file, in the prototype, adding data to the "data master" but when I visualize the "data grid "it appears only text fields, but not the image ... appears something like" fakepad" You know how to fix this?!

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Hi Rodolfo, We've contacted you through our customer support panel. We'll have a solution for you very soon.


Best,


Sonia Durán