"Unknown error!" when creating Project in Usernote

Sayat Uvazhanov shared this problem 4 years ago
Solved

I just wanted to upload my project to UserNote. I have to create Project before but I cant create Project. Asways get "Unknown error!"

Comments (3)

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Hi,


Are you tryig to create a project from Justinmind or from your browser?


What name (if you can share it with us) are you giving the project?


Please send the following log files to jim.support at justinmind.com


For MAC users:


[folder of the user]/justinmind/6.x.x/logs.log


These log files are inside a hidden folder so first you’ll need to enable hidden files on your Mac, you can follow the instructions from this link:


http://www.mikesel.info/show-hidden-f...


For PC users:


- The list of the contents of these folders: c:usersyouruserJustinmind(any folder you find inside)


- The file called 'logs.log' inside those folders


- The file .log located in c:usersyour userJustinmind(any folder you find inside).metadata


- The files ending in .log inside c:usersyour userJustinmind(any folder you find inside)configuration if any


Best,


Marc

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I'm tryig to create a project from browser?

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Hi Sayat,


The problem is because you don't have permissions to do so in Batyk's account.


At some point you were a publisher in his account but you no longer have this priviledgege.


You should ask him to make you publisher again.


Best,


Marc