Unexpected Error has occured : File doesn't open.

Luis Lee shared this problem 6 years ago
Solved

Hi,


After saving changes and restarting my Mac I've tried to open my .vp file, however after few seconds it just shows an Error message:


"An unexpected error has occured.


We apologize for the incovenience, we will try to fix this error on the next update. Thank you for your patience."


I've also tried to recover the file by using the "Recover Prototype" option without success.


I'd appreciate if you can help me to recover my file as it's really important.


Thanks in advance, best regards.

Comments (4)

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Don't open it with double-click, try to open Prototyper, and then choose File -> Open and select the .vp file.

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Hi, thanks for your reply, however I've already tried that and it keeps showing the same error message.

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Could you send the .vp file to jim.support at justinmind.com please? Meanwhile, try to open another prototype just to check if the problem is the vp file or the installation.

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Hi,


I've already sent the file.