Unable to lock key: (502)Bad Gateway

Sergey Kuldin shared this problem 5 years ago
Solved

I've just bought pro subscription for a month. But when I try to register the key I receive "Unable to lock key: (502)Bad Gateway". I've tried to run Prototyper at home, at work, even in Mc Donalds, but everywhere I receive this message. What could be a solution? 29c928e7787639429fdca3d0c38ce617

Comments (4)

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We are looking into it right now.

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Our System use the name of the company of the person who’s buying to generate the key for the product. It turns out, for some reason, some of the characters (the three o) in your company’s name caused an error in our web services system. We've sent you another key by email.

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I've used new key and it was accepted and locked with my mac. By today I've just pressed "Simulate", received some bug (unfortunately I didn't captured it, it was something like "Sorry for incoinvinience bla bla") and I can't run the app after it. I've tried to restart app, to restart my mac, I even tried to reinstall prototyper but after launch of Prototyper I have a rubbish like in attached picture. I even can't unlock the key to use it on another machine!!!! 766bf642e4ecf3f4e18e3c0888fe2263