Unable to import images on premium version

Isadora shared this problem 6 years ago
Solved

I can't import images on the premium version. It says an unexpected error has ocurred and that it might be fixed on the next update. When is that going to be?

Comments (7)

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How are you trying to import the images? By drag and drop or using the menu option 'Insert -> Image' ?

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Hi Victor,


I was using the menu option, and I have an update: I am able to import .png files, but not .jpg.


Thanks

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This is getting weirder. Which OS are you using?

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Mac OS X Version 10.7.3

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Does it happen with any .jpg file or is just one?

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good point. just tried with another .jpg, much smaller, and it worked. I'm guessing it's a size limit issue... is there a limit?

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Can you import that .jpg in other applications?