Surface Pro 3 high density display issue with toolbar

Jack Stone shared this problem 3 years ago
Solved

I have a Surface Pro 3 and since it uses a high density display. The toolbar and menu on JustinMind is extremely small and hard to see. Is there any workaround for this or do you have a fix coming out soon?

Comments (1)

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Hello Jack,


The issue you are exhibiting is commonly linked to a Java versioning issue. As a preliminary effort, I would suggest ensuring the latest version of Java has been installed. If not able to provide an improvement, we would be grateful if you could send us the logs.log file located in the JustInMind directory (under your user path). You may email this file to our customer support portal at:


jim.support@justinmind.com


Regards,


Luisa