software is crashing

Doug shared this problem 7 years ago
Solved

the software is crashing every time i try to save - gives me an unexpected error message

Comments (8)

photo
1

It happens with any prototype or just with one?

photo
1

with all of my files. My computer had crashed while justinmind was open. When i restarted i had to recover my files. The recovery opens the files but when I try to save the recovered file justinmind crashes.

photo
1

Try this:


Open the c:documents and settings[your username]Justinmind4.3.1etc there replace the file recentFiles.xml by this one:


http://justinmind.s3.amazonaws.com/re...


That should work

photo
1

Hi Doug,


Did it work?

photo
1

This appears to have done the trick. Thanks.

photo
1

That probably means you saved a file in a path with non-english letters. It should work in most of the cases though.

photo
1

Has the fix file changed locations? I'm having problems with frequent crashes on attempt to save as well.

photo
1

There is a problem with the encoding of the file that stores the paths to the recently opened files. We have addressed it already and we will probably launch a micro update with that fixed in it in a week or so.