Slow page loading?

Kit Unger shared this question 2 years ago
Answered

Is anybody experiencing slow page loading with published prototypes? When I link to another page in the prototype, it takes a few seconds to load new page but only with published prototypes. The page loading is fine when I simulate from my local machine. Problem is I need to do unmoderated usability testing so I need this fixed. This has just recently started and is happening with old prototypes that I know loaded much faster.

Comments (3)

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Hi Kit,


We've answered you in our support portal.


Best,


Danielle

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No you haven't. I'm still having the problem.

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Hi Kit,


We're sorry that we haven't been as quick to respond on this issue - it is quite complex. Hopefully we'll have a resolution soon.


Thank you for your patience.


Best,


Sonia Durán