Simulation too slow in a web browser

Ricardo Aparicio shared this problem 1 year ago
Known

I downloaded the HTML code for my prototype and I executed it using a web browser. The transitions from one screen to the next are very slow sometimes, and you have to click several times on the link for the prototype to move from that screen to the next one. Any ideas?

I used Internet Explorer 11, and Mozilla Firefox, both with the same behaviour. I browsed the knowledge base for hints and found that some other people had had the same problema, but there were no clear solutions for the problema. I have no comments in the protoype and the prototype was made public, as I read in one of the topics.

Thanks

Comments (5)

photo
1

Hi Ricardo,


A big amount of elements (data masters, images, ...) could be part of the slowness. How big is the prototype?

Best,


Sonia Durán

photo
1

Well, I don't know if the amount of images is too big or not, and there's only one datamaster, but the protoype is only 9MB big and the slowness happens also with another prototype 2,8MB big. I don't know if that's a big size for a prototype or not. I have images in all the screens.

I modified the speed of the double clic action for the mouse in the control panel of Windows and it seems that this behaviour has improved. Maybe I'm sendind two click events now and the prototype gets the last one for the action. It seems that the prototype misses the click action of the user every now and then and you have to click twice for the action to be completed.


This slowness happens only in some laptops whereas it doesn't happen in others.

photo
1

Hi Ricardo,

Thank you for reporting this. Our development team will try to reproduce it in order to find the reason of your issue. Are you working with a mobile or web prototype? Regarding the laptops that you've been experiencing the issue have any special feature?

Best,

Sonia Durán

photo
1

Hi Sonia,

I'm working with a mobile prototype. There's no special feature in the desktop computers where I simulated the prototype.

The execution is also very slow when it's done in certain cell phones. I'm working on an Android prototype.


Regards,

Ricardo

photo
1

Hi Ricardo,


We would need your prototype to analyse it and see what might be happening. please contact through our Customer Support Portal if you are a client. If not you can attach your vp file in .rar format here.


Best,


Sonia Durán