Problems with v 4.3: can't export to html anymore!

Theresa Baiocco shared this problem 7 years ago
Solved

I'm having problems as a result of the update to v4.3: I get prompted to update every time I log in and I always choose "yes". Most of the time, I get an error message and it tells me it might be an internet connection problem, although I'm fully connected. Twice I was able to complete the download. However, I still get prompted to update. And now I can't export to html! It says "generating html" for a very long time, but it never actually does it.

Comments (2)

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Sorry for that. There is a problem with Prototypers that have been updated from 4.1 and earlier. You need to download the installer from our website and reinstall. So sorry for that.

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Ah ha! I uninstalled 4.1 and installed 4.3 and that did the trick. Thank you!