Not able to share prototype

Shruti Shanbhag shared this problem 3 years ago
Solved

I created a prototype and then tried to share it by doing: Teamwork -> Share prototype.


I get an error which says "You have no Justinmind accounts. Please create a new account first".


I do have a valid account and I am able to login to it on the web.


Please help!

Comments (1)

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Hi,


When you tried to do this were you logged into your account in the software? - You can log into the software by clicking on log in at the top-right corner.


If you are already logged in please let me know which email you are using. (if you don't want to share your email on this public forum you can send an email to jim.support at justinmind.com. please let us know it is related to this issue)


If you are getting this error after introducing the email of the person you are trying to share it with please send that email too.


Sorry for the inconvenience this may cause.


Best,


Marc