Problems with memory in online account

Kevin Germaine shared this problem 5 years ago
Solved

Hello,


I have no projects in my account and yet it is saying that I am using 3.9 mb. Would you be able to sort this problem out for me as it is preventing me from saving a new project.


Kevin

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Hi Kevin,


The space in your Usernote account is shared between your published prototypes (the ones you can see when you sign in to your Usernote account), the prototypes you shared with other users of Prototyper and the shared libraries you might have. So this 3.9 mb could be either shared libraries of yours or shared prototypes.