Label font size doesn't change

miguel_lo shared this problem 4 years ago
Solved

Same problem with font weight. from Regular to Bold.

Comments (8)

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What I discover to be able to reduce the text is to Save the prototype and then restart the program. I'm not sure, but this may give you a hint of where the problem may be.

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Hi Miguel,


Unfortunately we are not being able to reproduce this in our computers. Can you answer the following questions to see if we can reproduce the error:


Can you let us know which version of OS X you are using?


Does this happen only with Labels and does it happen always?


Does this happen with all kinds of prototypes and one you just created?


Thanks in advanced for your collaboration.


Best,


Marc

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Can you let us know which version of OS X you are using?10.9.5


Does this happen only with Labels and does it happen always?


At the moment It only happens with labels and not all the time. It looks like it happens when the file has been open and modified for several minutes. That's why I think it works well every time i reset de program.


Does this happen with all kinds of prototypes and one you just created?


It actually happens with 2 of them, but is worth to mention that both of them have common elements designed in one of them.


I hope this helps. Pleased to help on this, thanks!

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Hi Miguel,


Would you mind sending one of the prototypes (or both) that are showing this behaviour to jim.support at justinmind.com so we can have a closer look at what is going on?


Best,


Marc

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I'm sorry but I won't be able to send this prototype over for confidentiality reasons. But I may manage to copy some elements over a new (non confidential) one and see if the problem persists, and then I would be able to send it to you. Thanks again!

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Apparently is a matter of the program, maybe some sort of cache files. I have restarted the program 3 times now. Created a brand new project and I still have the same problem.

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I had to reboot my computer to be able to reduce the font size again.

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Hi, today I experienced this font size problem again and also wasn't allowed to change the template. This is getting really annoying, I had to reboot my computer to be able to change the font or the template.


thanks!