Invite people - no e-mail send

Christiaan Hulshof shared this problem 6 years ago
Not a Problem

I try to invite some people to look at my project, but it seems like they don't receive any e-mail.

Comments (7)

photo
1

Could you please send to jim.support at justinmind.com the name of your Usernote's account so we can check what could be going on?

photo
1

This is happening with my colleague as well. He's trying to send me the link, but i'm still not getting the email.

photo
1

Account: Marco van Zomeren.


I tried to invite someone for the KEA Company project

photo
1

It 's solved!


Today I discovered that the e-mails came back in a 'Quarantaine-mail' because they were seen as spam. We get this message via Microsoft but not the same day.


I checked my Spam box earlier (yesterday) but they were not in it. The Quarantaine-mail comes with a day delay.. so, no help needed for me anymore (but maybe for elementalfire23 )..

photo
1

Hi Cristiaan,


We checked the logs of our server and all the emails were sent correctly. So I suppose the reason should be the one you mention. Could you tell us what spam-filter/antivirus are you using? Maybe there are other users with the same problem.

photo
1

It was a Microsoft Quarantaine mail. I use Microsoft Outlook 2007

photo
1

Ok, it's good to know. Thanks!