Problems with installation

Miguel Garcia Argiles shared this problem 7 years ago
Solved

Installation hangs

Comments (7)

photo
1

Which operative system are you using?

photo
1

Windows XP SP2 32 bit

photo
1

I am not sure if I uploaded properly problem details. I send it again to make sure all the information is available.


I am trying to install the trial version of Justinmind Prototyper but the installation hangs. The installation seems to be working fine until it tries to extract some files to backup directory.


I send you the screenshot of the installation program and also process tree where a subprocess launched by installation seems to be the cause the problem.


I am trying to install Justinmind in Windows XP SP2.


Thank youffc627b42540ee1bb8a922fc50ccecce

photo
1

Do you have administrator rights in your computer?

photo
1

Yes. I think that if you try to install the program without administrator rigths the installer shows you an error message.

photo
1

I have finally been able to install the program in another computer. When installation was finished I copied application folder to my computer and now Prototyper seems to be working fine in my PC.


We are just going to evaluate the tool so we can close this issue.


Thank you.

photo
1

Fixed in 4.5 version