I launched Prototyper Pro as everyday, it asked me for licence key. I put my licence and prototyper restarted. Now, it's not working

Jordi Galobart shared this question 5 years ago
Answered

When I launch Prototyper UI, it shows the welcome screen (Prototyper UI orange logo) and it freezes.

Comments (2)

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Hi Jordi,


Please could you send us the logs file that is in [your user folder]/Justinmind/[JP version]/logs.log?


Also, could you attach a screenshot of the problem?


Thank you in advance and sorry for the inconveniences.


Best regards.

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Thanks, I just reinstalled twice and it works.