I am just not able to access any projects that are online. Also not able to send invitations.

Madhuri shared this problem 5 years ago
Solved

I have opened my projects online many times before but since past one week I am not able to open my online projects. It's giving me a blank screen for old projects, as well as for the new projects that I am trying to upload.


Buttons like "invite viewers", 'actions' are not working as well.


Please help

Comments (5)

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Do you have access to more than one Usernote account? If so please make sure you are in the correct one. Check the drop down at the top right in Usernote.


Or maybe someone else has access to your account and removed your permissions?

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Nope I have just one usernote account and I am the account owner.


When I am trying to open a project, i am getting- http://screencast.com/t/Ja00v5PoW4 ,as u can see there are screens in it but just wont show :(


Anychance you guys can have a look into acc.?


Thanks

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They seem to be working fine. What browser are you using?

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I always opened it in chrome before and it worked perfect.


However after seeing your reply i tried to open it using IE and it worked. Still not working with Chrome though. Any suggestion on how to make it work in chrome?

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Okay, got the solution. Its probably because of the updated chrome, but you have to turn the security feature off for prototype to work.


By default it says"This page includes scripts from unauthenticated sources" and hence doesn't let you open it.