I can't see event types after purchase of paid software

Lisa Restle Hsieh shared this question 4 years ago
Answered

I just upgraded from the trial to the paid version and I can't see any of the event types. I also tried to copy one I had created in the trial (set values) and it won't copy the event? I tried to uninstall and reinstall and still nothing... if I edit one I created in the trial - I can see the list of event types up to the one I am editing but the other event types that normall show up in the left menu pane are not there. I am totally at a loss!

Comments (1)

photo
1

Hi Lisa,


Can you try to activate your license key in Justinmind by clicking on Help -> Register key? (it appears you are using the free version)


Can you send over screenshots of what the user interface so I can see what you are seeing?


Best,


Marc