I can't copy an object from illustrator.

Mariko Kyo shared this problem 1 year ago
Solved

I try copy and paste an object from illustorator.

As you can see in the image,I can't see it.

Any ideas?

Comments (11)

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2

Hi Mariko Kyo,


Which Justinmind / Illustrator versions are you using? We've done the test with the most recent versions of Justinmind (7.6.0) and Adobe Illustrator CC 2017 (21.0.0) and it's working without any issues.


Best,


Sonia Durán

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1

Hi Sonia Duran.

Thank you for the reply.

I use Illustrator CS6.

Would you be able to lend your expertise?

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1

My earlier message: Additional comment

Justinmind versions is 7.6.0.

Sincerely,

Sonia Durán

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2

Hi Mariko,

We will need to do some tests to find out what is the source of your issue. If possible, can you send me the SVG file you are trying to copy paste ? If is not a SVG file please send me the .AI file (compressed the files into .rar to attach them here)

Best,

Sonia Durán

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1

Hi Sonia,

Thank you for your support!

I have attached the file.

But this problem is not only this file,but also other files.


Best regards.

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2

Hi Mariko,


After some investigation we have detected that the source of your issue is that the dropshadows that you have applied to the object is not compatible to the copy / paste action. Please find attached the file without any dropshadow applied.


Best,


Sonia Durán

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1

Hi,Sonia.

Thank you for your support.

I tried it,but I can't...

I have attached other file again.

Sorry for bothering you,but could you look it up?

This file's left is drag and drop,and right is copy and paste.

I can't see the right.


Best,regards.

Files: 0207.zip
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2

Hi Mariko,


I've analised again your file. The reason is also that you've applied a round corner effect that is not compatible with the copy-paste action. You should use the Rounded Rectangle Tool instead.


Best,


Sonia Durán

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1

Hi Sonia,


Thank you very much for your help.

I tried it,but I couldn't...

I have attached the file.

Sorry to keep bothering you.


Best,regards.

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2

Hi Mariko,


We've been checking again your file. This time we haven't been able to reproduce your issue as it works with our Illustrator version, so Unfortunately your issue seems to be related with version you're using. Sorry for any inconvenience.


Best,


Sonia Durán

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1

Hi Sonia,


Thank you for your assistance.

Unfortunately I will give up.

I'm glad I understood it.


Best,regards.

Mariko Kyo

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