How to unlock license when old computer has been formatted?

Antonio shared this problem 4 years ago
Solved

Hello friends!


I've switched from Windows to OSX and now the old computer has been erased.


When I try to activate the license in my new computer, Justinmind says that I must unlock the license in order to activate it in the new laptop.


How can I unlock my license to transfer it to my new laptop?


Thanks!

Comments (2)

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Hi Antonio,


If the old computer is formatted the only way to solve this is contacting the support team at jim dot support at justinmind dot com.


I believe you have already done this, but in case anyone else has this problem.


Best regards,


Marc

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Thanks a lot, Marc.


I contacted with the support team, who solved the problem quickly.


Great team!!


Antonio