How can I change the Invite subject line in UserNote? The word prototype is being blocked as spam.

Peter shared this question 5 years ago
Answered

Comments (6)

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Please add the email address to your Contacts list, so the emails won't go to your spam folder.

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Actually, Microsoft Exchange doesn't even allow the email to get close enough to go into a spam folder. Would you consider the ability to edit the subject line or perhaps allow us to choose another email template that has a more generic subject? One that does not have the word prototype or any other word that might be filtered out by big exchanges.

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I forwarded your request to our engineers.

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Update? None of your usernote invites are going to get through even as a publisher. Wish I could invite them with a URL and not just an email.

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Ok, It's been awhile since you allowed us to edit the subject line. This was originally thought to be the cause of the problem. After further review we think it may have to do with the email content? The word "Warning"? or Most-likely having something to do with the token?


(Warning: This link has been created for your use only. Do not resend it to others.)


Have you heard of any others having trouble getting the invite emails?


Thanks!


Peter

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Hi Peter,


You can edit all the email content except the . Try to send an email that only contains as content.


Contact with your network admin and ask him to include an exception to your email server.


Best regards.