Fonts incorrectly small on Retina MacBook Pro 13.3-inch

Ulysse Sabbag shared this problem 5 years ago
Solved

The 5.1 pro version of Prototyper doesn't scale fonts correctly on the Retina 13.3-inch MacBook Pro. They appear smaller than they actually are either on interaction menus (save, quit) and on my prototype. Is this a known issue?

Comments (25)

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It is. We will try to fix it for the next release.

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We found a way to fix it manually while we launch a version that has that fixed.


The text size will be displayed correctly if you replace the ‘Info.plist’ file by this one http://d2ld3he4yll0xl.cloudfront.net/Info.plist. You can access to this file if you go to /Applications right-click on ‘Prototyper Pro’ application select the ‘Show package contents’ option and then open the contents folder.

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I am getting the same issue on my Dell Studio 1537 running Win 7 Enterprise SP1

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Installed the info.plist but still having issues. Everything's is too tiny. Any update on the fix? Thank you!


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You need to do a full restart of your Mac.

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I just upgraded to a new MacBook Pro and for some reason the labels for widgets are tiny. I couldn't find anything in settings to adjust these and other text is normal size, as the attached images show.


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This reply was created from a merged topic originally titled


<a class="notranslate" href="http://www.justinmind.com/community/topic/widget_labels_are_tiny/changes"; rel="nofollow" target="_blank">Widget labels are tiny</a>.

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Changing info.plist worked, thanks!

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Fixed in version 5.5

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Fixed! Thank you.


I had to remove the app completely from the drive and re-install in order to get it to work properly. May have something todo with mucking around trying to figure out a work around.

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As Daniel mentioned, removing the PLIST and restarting did not work for me. Fonts were extremely tiny. I had to completely remove the application and re-install.

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Completely fixed forever (hopefully) in version 6.1.1

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I didn't have the issue while I was working in version 6.1.1 (for about a week) and then today, I started seeing this issue on my MacBook Pro 15" (Retina). I tried restarting my computer, removing justinmind and the folder under my user directory then reinstalling, and changing display settings, but nothing has worked. Note that I usually have dual displays set up, and noticed this after I disconnected from my larger display. But I had disconnected before and didn't have an issue. I am not able to see if reconnecting my other display will fix the issue because it's at work. (Even though the info.plist file attached to this thread is old, I tried it anyway - that essentially disabled the app.) Any other ideas? Thanks.

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Answered by email

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I have the newest version of Justinmind Prototyper (6.2.0) recently installed on a Retina MacBook Pro 13.3-inch and I still have this problem but when reopening the file, some times gets solved automatically.


The process is that when you start the prototype, everything looks great, but when reopened again to keep working on it, then the font looks strangely small. I imagined that it was a problem of some settings (I am working with an iphone 6 mockup) with double retina issues, so I enlarged the font to 2@ but then, when simulating the prototype, everything looked super big.


I am not aware of having changed any kind of global settings but I started the prototype with Arial and changed the font to Open Sans later. Now, I turned to Arial again and seems that it is not going to happen again (I reopened the file several times and everything keeps in place).


Just for your information. Any doubts of the problem process, please let me know.


Thanks anyway!

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Connecting my MacBook Pro to my external display fixed the issue for me. I submitted a support ticket, but they were not able to reproduce the issue. Looks like it's an intermittent issue...nonetheless, still an issue.

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Same issue with 6.3.1. I have really small fonts since I used Justinmind with my retina mac connected to an external monitor.

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Deleted the app, deleted ~/justinmind, re-downloaded and installed 6.3.1 from scratch:


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The issue still here.


(note that in logs.log i see this line:


DEBUG com.justinmind.prototyper - It is a non-retina screen


actually my screen IS a retina one (MacBook Pro Retina - 15 '' - late 2013)

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Just found a solution for retina display.


Justinmind forces the MAC OS to switch to dedicated video card. I was able to return the icons to normal size, by forcing OS to use only integrated vidieo card. Seems to be a conflict with second video card in Yosemite or in Justinmind (maybe in both :) ).


Use gfxCardStatus (https://gfx.io/) application to FORCE integrated display usage only.

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Thanks for that very useful information Artur!


Now we know that it's a problem related with the dedicated graphic card, we could reproduce the problem and try to fix it ASAP.

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welcome ;)

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Fixed in version 6.5

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Just downloaded and installed Justinmind Prototyper 6.9.0 and also have this problem on a Lenovo Yoga 2 Pro with Windows 10 and retina touch display.


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Please contact jim.support at justinmind.com and ask for a HiDPI installer. It's still under test but it might help you.


Regards

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same problem. did the hidpi installer work?

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Hi Timothy,


Since our last release 7.1.1, HiDpi users won't need to use any special installer.


If you want to update to our last 7.1.1 version, you will need to download the common installer attached at this link below:


http://www.justinmind.com/download


The new installer has both versions. There should be a shortcut to the highdpi version. Look for and launch this file:


C:Program Files (x86)JustinmindJustinmind Prototyper 7.1.1JustinmindPrototyperHiDPI.exe


Kindly let me know how it goes.


Best,


Sonia Durán